Compliance Nurse

Position Title:  Compliance Nurse

Reports to:  Director of Program Development

Place and Hours of Work: Full time exempt; on-site

Physical requirements form: 

Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

About CESI

At Cooperative Elder Services, Inc. (CESI), our goal is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

Our Purpose:

• Healthy aging is for everyone.

Our Mission:

• Through our trusted delivery of services, we empower our community to age on their terms.

Our Core Values:

• Mission first: We prioritize the well-being of clients, staff and community.
• Service to others: We lead with compassion and accountability.
• Caregiver wellness: We provide peace of mind for caregivers daily.
• Healthy communities: We help communities thrive by ensuring everyone ages well together.
• Respect for all: Transparency, and empathy guide our actions.
• Challenge the status quo: We take calculated risks to innovate while prioritizing safety.
• Be an advocate: We are enthusiastic champions of our mission and impact.

Expected Behaviors

Our expectation is that all employees embrace these guiding principles and seek ways to demonstrate behaviors that support our purpose, mission and core values each and every day.

• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members as a member of the client’s multidisciplinary care team.
• Ability to function under pressure in a fast-paced human service environment.
• Ability to be flexible, open and responsive to ongoing industry changes.
• Ability to articulate and communicate CESI’s purpose, mission and core values in a consistent and enthusiastic manner, internally with staff and externally to clients, families, and community partner.
• Ability to identify opportunities within obstacles, and develop effective, creative solutions.

Job Specific Expected Behaviors

• Mission first: We prioritize the well-being of clients, staff and community.    

• Oversight of internal compliance program of all regulatory documentation, policies and procedures are followed to ensure our centers remain open and in service to our communities. 

• Service to others: We lead with compassion and accountability.   

• Acknowledge areas of improvement, and work in tandem with other team members to ensure regulatory compliance.

• Caregiver wellness: We provide peace of mind for caregivers daily.   

• Actively and compassionately listen to the feedback of our caregivers. 

• Healthy communities: We help communities thrive by ensuring everyone ages well together.   

• Monitor our regulatory deliverables so we can best provide a caring and professional environment that inspires confidence in caregivers to entrust their loved ones with us. 

• Respect for all: Transparency, and empathy guide our actions.  

• Cultivate a positive, respectful, and inclusive work environment by promoting open communication, addressing conflicts constructively, and ensuring all team members feel valued. 
• Actively listen to participant needs and desires, emotions in addition to verbal communication. 

• Challenge the status quo: We take calculated risks to innovate while prioritizing safety.    

• Lead efforts to improve clinical processes through open and respectful sharing of ideas. 

• Be an advocate: We are enthusiastic champions of our mission and impact.  

• Espouse the benefits of CESI through clear, confident use of our elevator pitch; be a health advocate for our clients, particularly those unable to do so themselves. 

Job Overview:

The Compliance Nurse is responsible for ensuring compliance standards are met agency-wide per the regulations and requirements of various licensing authorities and payers. The CCN is also responsible for understanding and training staff on changes to clinical requirements; leading agency-wide initiatives and projects; and providing direct care in the programs regularly each week.

Primary functions in this role:

• Working with program managers to manage nursing schedules, particularly in ensuring nursing coverage across sites; responding to call-outs and working with staff to ensure coverage.
• Managing annual occurrences such as clinics and health related assessments are scheduled, documented, and records are appropriately maintained.

• Responsible for ensuring compliance, including developing, initiating, maintaining, and revising policies and procedures for the general operation of nursing across the agency.
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of issues, and provides guidance on how to avoid or deal with similar situations in the future.
• Reports on the operation and progress of compliance efforts on a regular basis.
• Ongoing implementation and outcomes tracking of the quality assessment and performance improvement program.
• Works with program managers and the Director of Program Development and others as appropriate to develop an effective compliance training program, including appropriate orientation training, and collateral materials, for new nursing staff as well as ongoing training for all employees and managers, when relevant.
• Collaborate with the leadership team members to access grants and scholarships.
• Provision of all nursing services during direct care shifts.
• Other duties as assigned by supervisory staff.

Equipment:

• Medical and participant care equipment as needed to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

• Indoors
• Extensive participant contact.
• Possible exposure to infection, blood and blood borne pathogens.
• May work with hazardous/infectious waste.

Qualifications & Skills:

• Current RN license in MA, which must remain current throughout employment
• Maintain CPR and First Aid certification
• Minimum 2 years’ experience in a community nursing position, preferably working with the elderly
• Computer proficiency required
• Must pass criminal background check
• Access to reliable transportation required
• Demonstrated leadership and significant experience in managing compliance related efforts within a healthcare agency
• Computer proficiency required
• Valid driver’s license and reliable transportation required

To apply: send your resume to Gaby Justus, Director of Program Development: g.justus@elderdayservices.org